Privacy Policy
Updated October 25, 2026
Renovate Reach LLC (“Renovate Reach,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website, request an audit, become a client, or use our managed marketing, CRM, automation, AI conversation, and consulting services.
Information we collect
- Contact and company information, including name, business email, telephone number, company, trade, service area, and website.
- Sales and operational information supplied for audits, onboarding, reporting, or service delivery.
- Customer and lead data that a client authorizes us to process on its behalf.
- Transaction and subscription information. Payment card information is processed by our payment providers and is not stored directly by us.
- Technical, analytics, device, browser, cookie, and usage information.
- Communications, support requests, call or message records, and consent records where permitted.
How we use information
We use information to respond to requests, conduct audits, provide and improve services, configure campaigns and systems, communicate, process payments, maintain security, prevent fraud, prepare reporting, comply with law, and market relevant services where permitted.
Client data and service providers
When we process homeowner, lead, or customer information for a client, the client remains responsible for lawful collection, notices, consent, and instructions. We may use service providers for hosting, advertising, CRM, AI, voice, telephone, text, email, analytics, payment processing, and professional support.
Disclosure
We may disclose information to authorized service providers, professional advisers, legal authorities when required, or parties involved in a business transaction. We do not sell personal information for money.
Email, calls, and text messages
By submitting contact information, you agree that we may respond about your request. Marketing emails may be unsubscribed through the provided link. Marketing texts may be stopped by replying STOP. Message and data rates may apply. Consent to marketing is not a condition of purchase.
Mobile information and SMS consent
Mobile information, SMS opt-in data, and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We may provide this information to service providers only as needed to deliver and support the messages you requested. This exclusion applies to the other information-sharing categories described in this policy.
Optional appointment and inquiry text messages are sent only with your SMS consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may request a consultation without opting in to texts. For help, contact info@renovatereach.io or (727) 609-6979.
Retention, security, and rights
We retain information only as reasonably necessary for services, legal and accounting obligations, disputes, and security. We use reasonable safeguards, but no system is completely secure. Depending on your location, you may request access, correction, deletion, or a copy of personal information.
Children and changes
Our services are business-to-business and not directed to children under 13. We may update this policy and will post the revised effective date.
Contact
Privacy questions and requests may be sent to hello@renovatereach.io.